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For Partners

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Home For Partners

Building better health, together.

Matrix Medical Network was established 25 years ago and today, we are an independent, at-scale provider of comprehensive health assessments across our nation. Together, we develop solutions that improve member care and health outcomes.

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Partner overview

Creating a healthier world and connecting people to better care, one visit at a time.

Providing compassionate, and often life-changing care is our foundation. We are committed to making investments to ensure we are the partner of choice in the industry, delivering comprehensive health assessments and post visit follow up, wherever people call home.

We are the bridge between care teams, insurers, and support resources, advocating for people to get the care they need. Nationwide, our highly trained, experienced, board-certified clinicians are the eyes and ears of patient care, completing nearly 1M visits per year.

Because we are an independent organization, we empower our clinicians to make diagnostic decisions based on their expertise and what they observe during the patient encounter. We operate with the highest levels of ethics and are focused on doing the right things and doing things right.

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Our Care Offering

We understand that real care enhances lives.

Our clinicians are committed to providing personalized care that lowers care costs and improves outcomes. We are an extension of the services our client partners provide, and through our comprehensive health assessments, we’re enhancing member benefits by caring for individuals where they’re most comfortable: in their own homes.

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We see health in all its dimensions.

The care we deliver is individualized and guided by what is most impactful for each of your members. We engage people in their health, identifying risks, supporting medication management and encouraging lifestyle improvements. Our clinicians educate members and focus on preventative health to improve outcomes. We see medical and social gaps in care, documenting and addressing incompatibilities between care plans and an individual’s lifestyle or environment. We are advocates, meeting people where they are in their personal care journey and empowering them to live healthier lives.

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Rigorous Coding Accuracy

We continually invest in tools, training, auditing and processes that have allowed us to maintain a >98% coding accuracy rate over the years. As a provider organization, we follow Coding Guidelines derived from CMS regulatory guidelines, conducting daily audits and reviews. Our coders are required to have core credential certification through AAPC or AHIMA.

Strong Member Satisfaction

Matrix enjoys an 82 NPS score which reflects strong member satisfaction and the value patients gain from our comprehensive health assessment, helping to close care gaps and improve HEDIS scores.

Strategic Partnerships

Our Client Success Team serves as your partner and advocate, ensuring your goals are met. They provide guidance and leverage their deep understanding of your business to drive success and align your objectives with Matrix’s tailored solutions.

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Testimonials

The Matrix Impact

  • “Matrix NP Jacqueline O saved my life! During my recent in-home visit, Jacqueline took my blood pressure, and it was 216 systolic and 110 diastolic. She insisted that I go to the hospital, and after a little pushback, I finally agreed. I spent two days in the hospital and am now on medication to control my blood pressure. For the first time in a while, I’m not having pounding headaches.”

    Judi W., Patient

  • “What I love about Matrix is the uniqueness of what we do. We get to spend time with members anywhere from 45 minutes to an hour. That gives members time to ask us questions, and we’re able to go through history, go over medications, and provide education.”

    Dyshauna S ., Clinician

  • “I always look forward to my annual Matrix in-home visit. I just completed my third assessment with NP Leila P, and she is very knowledgeable and compassionate. I always learn something new from Lelia that helps improve my health.”

    Lynn L., Patient

  • “I really enjoy working for Matrix. I feel like the leadership team has our back and there’s quite a bit of support. I really like the direction the company is going. They really support the providers.”

    John M., Clinician

  • “I’m very thankful for my recent in-home visit with Nurse Practitioner Donna R. As soon as she came into my home, she noticed I was showing signs and symptoms of a heart attack or stroke. Donna immediately called 911, and I rushed to the hospital. I believe she saved my life. I’m so grateful for the in-home visit, and Donna’s wonderful care.”

    Billy M., Patient

    News & Insights

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