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For Partners

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Home For Partners

Building better health, together.

Matrix Medical Network was established nearly 25 years ago and today, we are an independent, at-scale provider of comprehensive health assessments across our nation. Together, we develop solutions that improve member care and health outcomes.

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Partner overview

Creating a healthier world and connecting people to better care, one visit at a time.

Providing compassionate, and often life-changing care is our foundation. We are committed to making investments to ensure we are the partner of choice in the industry, delivering comprehensive health assessments and post visit follow up, wherever people call home.

We are the bridge between care teams, insurers, and support resources, advocating for people to get the care they need. Nationwide, our highly trained, experienced, board-certified clinicians are the eyes and ears of patient care, completing nearly 1M visits per year.

Because we are an independent organization, we empower our clinicians to make diagnostic decisions based on their expertise and what they observe during the patient encounter. We operate with the highest levels of ethics and are focused on doing the right things and doing things right.

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Our Care Offering

We understand that real care enhances lives.

Our clinicians are committed to providing personalized care that lowers care costs and improves outcomes. We are an extension of the services our client partners provide, and through our comprehensive health assessments, we’re enhancing member benefits by caring for individuals where they’re most comfortable: in their own homes.

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We see health in all its dimensions.

The care we deliver is individualized and guided by what is most impactful for each of your members. We engage people in their health, identifying risks, supporting medication management and encouraging lifestyle improvements. Our clinicians educate members and focus on preventative health to improve outcomes. We see medical and social gaps in care, documenting and addressing incompatibilities between care plans and an individual’s lifestyle or environment. We are advocates, meeting people where they are in their personal care journey and empowering them to live healthier lives.

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Rigorous Coding Accuracy

We continually invest in tools, training, auditing and processes that have allowed us to maintain a >98% coding accuracy rate over the years. As a provider organization, we follow Coding Guidelines derived from CMS regulatory guidelines, conducting daily audits and reviews. Our coders are required to have core credential certification through AAPC or AHIMA.

Strong Member Satisfaction

Matrix enjoys an 82 NPS score which reflects strong member satisfaction and the value patients gain from our comprehensive health assessment, helping to close care gaps and improve HEDIS scores.

Strategic Partnerships

Our Client Success Team serves as your partner and advocate, ensuring your goals are met. They provide guidance and leverage their deep understanding of your business to drive success and align your objectives with Matrix’s tailored solutions.

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Testimonials

The Matrix Impact

  • “The nurse practitioner did a phenomenal job, and she was pleasant and helpful. She took time to find a specialist in my area to do a follow up test because of the irregular heart rhythm findings. I’m very grateful and feel that she saved my life.”

    Charlotte B., Patient

  • “As a Matrix NP, I love coming across members from different fields of life, it makes my job interesting and valuable. Given each member’s unique history, having the opportunity to provide patient education and wellness tips without the time constraint of an in-office visit, is fulfilling.”

    Tracy J., Clinician

  • “The nurse practitioner who visited my home was efficient and amazing. I have an amputated leg and struggle to get out of my home. After the visit, she reached out to some contacts, and I will soon be receiving a ramp for my home at no cost. I’m very grateful because my life will be improved now.”

    Claude J., Patient

  • “One of many reasons why I love working with Matrix is knowing that I am valued. My contributions to the members and the organization is highly valued. I know that I am heard and respected.”

    Catherine B., Clinician

  • “The nurse practitioner was very professional, helpful and wonderful. She took time to explain how to use the A1C kit which no one had done for me before.”

    Georgia S., Patient

    News & Insights

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