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For Partners

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Home For Partners

Building better health, together.

Matrix Medical Network was established over 25 years ago and today, we are an independent, at-scale provider of comprehensive health assessments across our nation. Together, we develop solutions that improve member care and health outcomes.

Partner overview

Creating a healthier world and connecting people to better care, one visit at a time.

Providing compassionate, and often life-changing care is our foundation. We are committed to making investments to ensure we are the partner of choice in the industry, delivering comprehensive health assessments and post visit follow up, wherever people call home.

We are the bridge between care teams, insurers, and support resources, advocating for people to get the care they need. Nationwide, our highly trained, experienced, board-certified clinicians are the eyes and ears of patient care, completing nearly 1M visits per year.

Because we are an independent organization, we empower our clinicians to make diagnostic decisions based on their expertise and what they observe during the patient encounter. We operate with the highest levels of ethics and are focused on doing the right things and doing things right.

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Our Care Offering

We understand that real care enhances lives.

Our clinicians are committed to providing personalized care that lowers care costs and improves outcomes. We are an extension of the services our client partners provide, and through our comprehensive health assessments, we’re enhancing member benefits by caring for individuals where they’re most comfortable: in their own homes.

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We see health in all its dimensions.

The care we deliver is individualized and guided by what is most impactful for each of your members. We engage people in their health, identifying risks, supporting medication management and encouraging lifestyle improvements. Our clinicians educate members and focus on preventative health to improve outcomes. We see medical and social gaps in care, documenting and addressing incompatibilities between care plans and an individual’s lifestyle or environment. We are advocates, meeting people where they are in their personal care journey and empowering them to live healthier lives.

Rigorous Coding Accuracy

We continually invest in tools, training, auditing and processes that have allowed us to maintain a >98% coding accuracy rate over the years. As a provider organization, we follow Coding Guidelines derived from CMS regulatory guidelines, conducting daily audits and reviews. Our coders are required to have core credential certification through AAPC or AHIMA.

Strong Member Satisfaction

Matrix enjoys an 82 NPS score which reflects strong member satisfaction and the value patients gain from our comprehensive health assessment, helping to close care gaps and improve HEDIS scores.

Strategic Partnerships

Our Client Success Team serves as your partner and advocate, ensuring your goals are met. They provide guidance and leverage their deep understanding of your business to drive success and align your objectives with Matrix’s tailored solutions.

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Testimonials

The Matrix Impact

  • “I had a great experience during my home visit. My Matrix NP was thoughtful, asked helpful questions and shared new ideas to support my health. She did an excellent job.”

    Ellen T., Patient

  • “I really enjoyed connecting with this member during her in-home assessment. She was open about her health concerns and eager to learn more about managing her health. We talked through strategies to help with her insomnia and bedtime anxiety, and she appreciated the thoroughness of the visit, including the cardiovascular screening. It was rewarding to see how engaged she was in her care.”

    Rick L., Clinician

  • “I’m truly thankful for the excellent care I received from my Matrix NP. He was professional, respectful and took the time to truly listen to my concerns without rushing. He explained everything clearly and made me feel comfortable and confident about my health. It’s rare to find a provider who combines knowledge with genuine compassion, and I highly recommend.”

    Jose G., Patient

  • “From the start of the visit, it was clear how engaged and proactive this member is about her health. She stays active, understands her health conditions and was open to education and recommendations. It was encouraging to connect with someone so invested in her health and eager to learn ways to maintain her overall well-being.”

    Scott A., Clinician

  • “During my Matrix home visit, I shared that I had been feeling tired, fatigued and low on energy. Although my blood pressure and oxygen levels were normal, my Matrix NP noticed that my heart rate was unusually low and irregular. She recommended I go to the emergency room right away, and I was admitted to the hospital and received a pacemaker. Her thorough assessment and quick action helped me get the treatment I needed, and I truly appreciate the care she provided.”

    Charles F., Patient

    News & Insights

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