Interview Testimonial
Real Clinicians. Real Stories. Real Impact.
At Matrix, our patients and clinicians are at the heart of everything we do. In this video series, our clinicians share powerful firsthand stories from recent in-home visits demonstrating the meaningful connections they build, the challenges they overcome, and the lasting impact of bringing care directly to where it’s needed most.
Through these candid testimonials, you’ll see the dedication, compassion and expertise that drive healthier outcomes and stronger patient relationships every day. Watch now to experience how every interaction makes a difference, particularly in four key areas:
Prevented hospitalizations
Resolved social needs
Medication-related discoveries
Improved behavioral health management
“It really seemed like there wasn’t a true transition of care to help her get into her home setting well. A lot of her medication had not been picked up from the pharmacy, and she didn’t know what she was supposed to be taking after her discharge. Also, she had appointments coming up that she didn’t really know how she was going to get to them.”
– Emily, Matrix NP
“The following year when he was 69 years old, I asked him if he had completed any colorectal cancer screenings to which he said he never had a colonoscopy. Since we had a rapport and some good humor between us, I nudged him and told him to please get a colonoscopy which he did the next year.”
– Leila, Matrix NP
“I was really glad that I had seen this member because if I had not, the potential for her to continue to take double blood pressure medicine until her next visit with a heart doctor could have been 3 months or 6 months down the road. Then you worry about her having low blood pressure.”
– Brenda, Matrix NP
“With the member being confined to a wheelchair, he was unable to get outside for four months. In recognizing this need, we put some things into motion and got the community involved. Within two weeks, he had a ramp and was able to leave the house.”
– Julie, Matrix NP
“Since he had not seen his PCP consistently, it was difficult for him to get an appointment. I wanted to get him the help he needed, so I called the health plan and got a hold of his health advocate who was able to get him his appointment.”
– Sonia, Matrix NP
“You could tell she was so grateful for the visit and had no idea that this pill was so important to her health. She didn’t realize that it could harm her if she didn’t take it.”
– Starla, Matrix NP
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