Matrix Medical Network Achieves Recertification for NCQA Accreditation

Company achieves the highest level awarded for credentialing and recredentialing

SCOTTSDALE, Ariz., July 16, 2020 – Matrix Medical Network (Matrix), a clinical leader in supporting the needs of at-risk populations, has achieved the highest level for credentialing and recredentialing from the National Committee for Quality Assurance (NCQA). The much-coveted accreditation is valid until 2023. It allows Matrix health plan clients to continue to fully delegate all of their credentialing responsibilities to Matrix and eliminate any need to provide credentialing oversight for the Matrix nurse practitioners who see their members.

“Achieving NCQA recertification is an important achievement for both Matrix and our clients,” said Keith Henthorne, Matrix Chairman and CEO. “It validates that our credentialing processes meet or exceed the industry’s highest quality standards and instills confidence in the services we provide.”

The Centers for Medicare and Medicaid Services (CMS) requires that companies review and verify a clinician’s training, experience, practice history and license. This process, known as credentialing, is completed initially when a clinician is hired and then at regular intervals thereafter. NCQA’s Credentialing/Recredentialing program evaluates organizations that help health plans make sure providers have proper credentials.

This is important because encounters with Matrix’s qualified healthcare professionals can be much more than health assessments for risk adjustment. Comprehensive health assessments and quality visits ensure members’ and employees’ ongoing safety and well-being, which in turn improve outcomes and lower costs from a population health management standpoint.

Partnering with a clinical services organization that can ensure the availability of credentialed clinicians is critical to protecting entire populations from acute and chronic issues, while reducing costs and legal exposure. Matrix has an established national network of clinicians across the country and credentials approximately 120 clinicians each month. As part of the ongoing certification process, NCQA will audit Matrix triennially. NCQA’s Credentialing Accreditation focuses on consumer protection and customer service improvement. It provides a framework for organizations to implement industry best practices that help them accurately and efficiently credential and recredential healthcare professionals.

“Achieving NCQA Credentialing Accreditation demonstrates that Matrix Medical Network has the systems, process and personnel in place to conduct credentialing with the strictest quality standards,” said Margaret E. O’Kane, President, NCQA.

About NCQA

NCQA is a private, nonprofit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. NCQA’s Healthcare Effectiveness Data and Information Set (HEDIS®) is the most widely used performance measurement tool in health care. NCQA’s website ( contains information to help consumers, employers and others make more informed healthcare choices. NCQA can be found online at, on Twitter @ncqa, on Facebook at and on LinkedIn at

About Matrix Medical Network

Matrix Medical Network offers a broad range of clinical services and proven expertise that gives health plans and employers the tools and knowledge they need to better manage the health of at-risk populations at home and at work. With its deep roots in clinical assessment and care management services, Matrix’s network of more than 3,000 clinicians and fleet of mobile health clinics breaks through traditional barriers to care access by meeting members and employees where they are. By bringing the care to them and using in-person or virtual visits, this approach improves health outcomes for millions of Americans while reducing costs and risks for payers and employers. By combining leading-edge technologies such as artificial intelligence and machine learning with its proprietary platforms, Matrix is able to harness the massive amounts of data it captures to identify emerging health issues, close care gaps, connect individuals to additional resources for care, and drive better clinical and business decisions. For more information, visit

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Media contact:

Marcia Rhodes, Amendola Communications for Matrix Medical Network
[email protected]
480.664.8412 ext. 15