There Are Jobs - And Then There Are Careers
Do you have a strong attention to detail and a passion for delivering a seamless experience for customers?
- We pride ourselves on maintaining a positive, rewarding work culture, and have been recognized as a Top Workplace Achiever by the Tampa Bay Times.
- Our base pay rate complemented with our incentive structure allows you to be in charge of how much you earn.
- There are opportunities to develop new skills and grow your career in a fun and collaborative environment.
- If you appreciate developing relationships, listening to other’s stories and making a difference in various communities, come join our team!
Matrix truly lives their values and mission and it bubbles up through the entire organization. I find this very refreshing.Denise D. | Member Feedback Coordinator
I’ve worked at many contact centers, but this is the only one that I have felt the work I do gives me a sense of purpose. Every day, I know that I have either helped to change or save someone’s life.Clifford F. | Member Relationship Representative
It's so diverse here. We have all types of people working here and it makes it very interesting. Matrix also offers a lot of things like incentives and contests to make work fun.Danielle M. | Clinical Support Specialist
What We Value
We have a clear vision of where we are going, and we are guided by core values that embody our organization and our culture.
We believe the potential of our company is built on the experiences of our team. That's why we hire talented people with diverse backgrounds and skillsets.

You will be embraced by a culture that emphasizes innovation and growth, and you will be given the opportunities and tools to develop personally and professionally.

Our team is united by our mission to improve the accessibility of healthcare. Together, we tackle unique challenges that make each day more rewarding than the last.

We have a deep commitment to positively impact the communities in which we work and to make a difference in the lives of those we serve.

Why Join Matrix
At Matrix, we offer you the chance to work with great people on exciting projects with many opportunities for further development. In addition, we offer a full-range of benefits.
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