Connecting people with the care they need

Matrix Medical Network is on a mission to improve access to healthcare in the communities we serve, and it starts with those who serve as the first point of contact for health plan members. We are a close-knit group of high-energy, charismatic problem solvers with exceptional customer service skills. Our contact center representatives have the opportunity to build a rapport with members and leverage their relationship building, listening and communication skills to connect members to the care they need for better health outcomes.

VIEW OPEN CONTACT CENTER POSITIONS

Connecting people with the care they need.

Matrix Medical Network is on a mission to improve access to healthcare in the communities we serve, and it starts with those who serve as the first point of contact for health plan members. We are a close-knit group of high-energy, charismatic problem solvers with exceptional customer service skills. Our contact center representatives have the opportunity to build a rapport with members and leverage their relationship building, listening and communication skills to connect members to the care they need for better health outcomes.

VIEW OPEN CONTACT CENTER POSITIONS

There Are Jobs - And Then There Are Careers

Do you have a strong attention to detail and a passion for delivering a seamless experience for customers?

We pride ourselves on maintaining a positive, rewarding work culture, and have been recognized as a Top Workplace Achiever by the Tampa Bay Times.
Our base pay rate complemented with our incentive structure allows you to be in charge of how much you earn.
There are opportunities to develop new skills and grow your career in a fun and collaborative environment.
If you appreciate developing relationships, listening to other’s stories and making a difference in various communities, come join our team!

What We Value

We have a clear vision of where we are going, and we are guided by core values that embody our organization and our culture.

We believe the potential of our company is built on the experiences of our team. That's why we hire talented people with diverse backgrounds and skillsets.

You will be embraced by a culture that emphasizes innovation and growth, and you will be given the opportunities and tools to develop personally and professionally.

Our team is united by our mission to improve the accessibility of healthcare. Together, we tackle unique challenges that make each day more rewarding than the last.

We have a deep commitment to positively impact the communities in which we work and to make a difference in the lives of those we serve.

Why Join Matrix

At Matrix, we offer you the chance to work with great people on exciting projects with many opportunities for further development. In addition, we offer a full-range of benefits.

HEALTHCARE& WELLNESS

When you work hard, it’s important to stay healthy. We’ll help make sure you do.

INVESTMENT OPTIONS

We’re always looking ahead. With the investment options we provide, so can you.

COMPETITIVE COMPENSATION

We believe in sharing our achievements, and we do so by offering competitive compensation packages.

PROFESSIONAL DEVELOPMENT

We screen intensely so you can expect to work and grow alongside the top people in your field.

VIEW CONTACT CENTER POSITIONS

We’re looking for people who will make our company and culture even better. If that sounds like you, we’d love to hear from you.

VIEW CONTACT CENTER POSITIONS