What we offer
Risk Adjustment Expertise
Matrix has developed an unique telehealth program to complete extensive clinical reviews and diagnosis of chronic conditions through virtual Comprehensive Health Assessments.
Clinical Expertise
Credentialed clinicians provide targeted support, enabled by telehealth, utilizing health questionnaires to identify at-risk individuals.
Enhanced Options
Clinicians can perform COVID-19 related symptom screening for members to help keep them safe in addition to ensuring care coordination or referrals for follow-up care.
What we deliver
Streamlined technology options
We use industry leading platforms for direct-to-member calls via applications that meet HIPAA compliance.
Screening
Clinicians can direct members or their caretakers to measure height, weight, pulse, blood pressure, and/or oxygen saturation (O2 sat). They can also use the device’s camera to look at rashes, discolorations, or other visible issues.
Coding and Reporting
Our proprietary platform is used to capture, analyze and submit diagnosis.
Matrix has successfully completed tens of thousands of telehealth comprehensive health assessments
Telehealth has now become an essential part of our overall member outreach strategies aimed to maximize member engagement. While the COVID-19 pandemic was the catalyst for enhanced telehealth options, we anticipate telehealth will remain a parallel solution to in-person care as part of the risk adjustment infrastructure
Health plans implement telehealth to:
Mitigate risk by assessing and identifying risk factors
Provide care continuity and monitoring for members that are still at-risk from their chronic condition(s) and are limiting outside contact
