HITRUST risk-based, 2-year (r2) certification validates Matrix is committed to strong cybersecurity and meeting key regulations to protect sensitive data

SCOTTSDALE, Ariz., July 20, 2023 / Matrix Medical Network^® (Matrix), a leading clinical services organization that has helped seniors and at-risk individuals manage their health risks for more than 20 years, announced today that the Matrix Clinical Services Platform, utilized for comprehensive health assessments, has earned certified status by HITRUST for information security.

HITRUST risk-based, 2-year (r2) certified status demonstrates that the organization has met demanding regulatory compliance and industry-defined requirements and is appropriately managing risk. This achievement places Matrix in an elite group of organizations worldwide that have earned this certification.

“At Matrix we take great pride in our long-standing commitment to protecting and securing the confidential data our customers and patients trust us with,” said Catherine J. Tabaka, Chief Executive Officer for Matrix. “By going through this rigorous process for our entire platform—from our people and processes to the very way we communicate—our customers can be assured that they are receiving the highest level of data security compliance when they partner with Matrix.”

By including federal and state regulations, standards, and frameworks, and incorporating a risk-based approach, the HITRUST Assurance Program helps organizations address security and data protection challenges through a comprehensive and flexible framework of prescriptive and scalable security controls.

“HITRUST Certification is globally recognized as validation that information security and privacy controls are effective and compliant with various regulations. HITRUST Certification is considered the gold standard because of the comprehensiveness and applicability of the control requirements, depth of the assurance process, and level of oversight that ensures accuracy,” said Jeremy Huval, Chief Innovation Officer, HITRUST. “Individually, each element exceeds most other programs, and collectively they make HITRUST Certification the most comprehensive, transparent, consistent, and highest quality assessment available.”

About Matrix Medical Network

Matrix Medical Network has provided expert care and health services to millions of at-risk individuals where they live for more than 20 years. The organization’s network of approximately 3,000 clinicians meets individuals wherever they are to assess their health and safety, identify and close care gaps, and offer life-changing services that activate them to manage their own health.

*Matrix Medical Network is the registered trademark of Community Care Health Network, LLC.

SCOTTSDALE, Ariz., May 9, 2023 – Matrix Medical Network (Matrix), a clinical leader in supporting the needs of at-risk populations, has achieved the highest level for credentialing and re-credentialing from the National Committee for Quality Assurance (NCQA). Most notably, Matrix achieved a 100 percent score across various rigorous assessments of its processes. As a result, Matrix received the much-coveted three-year accreditation, which is effective through August 2026.  This accomplishment allows Matrix health plan clients to continue to fully delegate their credentialing responsibilities to Matrix. Additionally, it eliminates their need to provide credentialing oversight for the Matrix nurse practitioners who care for their members.

“Achieving NCQA recertification is a significant achievement for Matrix. It validates that our credentialing processes meet or exceed the industry’s highest quality standards.” said Catherine J. Tabaka, Matrix CEO. “The NCQA seal is widely recognized and accepted across the industry. It gives our health plan partners confidence in the services we provide to their members and confirms our unwavering commitment to excellence in everything we do.”

Credentialing and re-credentialing is an essential safety component of the healthcare system that is required by The Centers for Medicare and Medicaid Services (CMS). Matrix reviews and verifies every clinician’s training, experience, practice history, and license. This process, known as credentialing, is completed initially when a clinician is hired, and then at regular intervals thereafter. NCQA’s Credentialing/Re-credentialing program evaluates organizations that help health plans ensure providers have proper credentials.

Partnering with a clinical services organization that can ensure the availability of credentialed clinicians is vital to protecting entire populations from acute and chronic issues, while also reducing costs and legal exposure. Matrix has an established network of clinicians across the country and credentials just under 200 clinicians each month. As a part of the ongoing certification process, NCQA will audit Matrix triennially. NCQA’s Credentialing Accreditation focuses on consumer protection and customer service improvement, providing a framework for organizations to implement industry best practices that help them accurately and efficiently credential and re-credential healthcare professionals.

NCQA is a private, non-profit organization dedicated to improving healthcare quality. NCQA accredits and certifies a wide range of healthcare organizations. It also recognizes clinicians and practices in key areas of performance. NCQA’s Healthcare Effectiveness Data and Information Set (HEDIS®) is the most widely used performance measurement tool in healthcare. NCQA’s website (ncqa.org) contains information to help consumers, employers, and others make more informed healthcare choices.

About Matrix Medical Network

Matrix Medical Network has provided expert care and health services to millions of at-risk individuals where they live for more than 20 years. The organization’s network of approximately 4,000 clinicians meets individuals wherever they are to assess their health and safety, identify and close care gaps, and offer life-changing services that activate them to manage their own health.

*Matrix Medical Network is the registered trademark of Community Care Health Network, LLC.